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Why wont mozilla download?

Or any browser at that.

I go through the proper procedure to download the browsers and then we get to wizard and it just wont open. no warnings or anything wizard just never starts. I sat here staring at thescreen for like 15 minutes once waiting for it but it never came. what goin on?

2 Answers

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  • nikkai
    Lv 7
    1 decade ago
    Favorite Answer

    You may have some malicious software problems which have taken over your browser settings and also guarded against its removal so it wont let you install a clean version of anything that it has no control over.

    Run some AV and ad-ware/mail-ware removal tools then down load your new browser to file, then remove (delete/uninstall) your current browser and then re install your new one

  • 1 decade ago

    go to the first two links below. (malwarebytes anti-malware and Spybot-search and destroy respectively)

    Download, install and update them.

    Run scans and make appropriate decisions.

    I'm 99% sure you're infected with malware/spyware or something.

    you can also get a free,safe scan from the third link.

    PM me when you have done this for an update

    I had a nasty malware that started off doing this.

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