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Help a virus is attacking my computer?

My computer is being attacked by the antispyware soft program...Bankerfox.a and win32/nuquel.E is what my computer reports as the virus. Ive tried to get rid of it with the online anti viruses and even putting my computer in safe mode and fixing it that way but nothing seems to be working. i keep getting all of these crazy pop-ups and some of my apps on my computer won't work. Can anyone tell me away to fix this problem?

7 Answers

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  • ?
    Lv 5
    1 decade ago
    Favorite Answer

    Update your anti-virus program.

    Disconnect your computer from the Internet. Even if you have Internet Explorer closed, as long as there is a connection available, the virus may be connecting and causing damage. Unplug your computer from its modem or the modem from the wall.

    Check your "Add/Remove Programs" list from the control panel. If you see a virus program listed, uninstall it. If you see a program you are not familiar with but are unsure whether it is virus, check it out before removing it.

    Run your antivirus program. If you run it and are still receiving pop-ups, especially if you are still disconnected from the Internet, turn your computer off. Start it again and press the F8 key repeatedly until you see the "Safe Mode" option. Run the antivirus program while your computer is in safe mode.

    Revert your system to a date in time prior to the virus infiltration. Go to the Start menu and point to "All Programs." Point to "Accessories" and then point to "System Tools." Click "System Restore" and follow the instructions on the "System Restore Wizard."

  • 1 decade ago
    Source(s): WG
  • ?
    Lv 5
    1 decade ago

    Read these Antispyware Soft removal instructions:

    http://deletemalware.blogspot.com/2010/04/how-to-r...

    http://www.myantispyware.com/2010/04/15/how-to-rem...

    I hope this helps! Good luck!

  • 1 decade ago

    Try running this program RKill ( http://download.bleepingcomputer.com/grinler/rkill... ) first.

    It will kill the malware processes, so you won't be bugged by the pop-ups while trying to remove the malware program.

    Then once it kills off those processes, start Malwarebytes ( http://www.malwarebytes.org/ ) and do a full scan to remove the malware from your machine.

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  • ?
    Lv 4
    4 years ago

    this might help flow to assist and help from start up bar form "device configuration application" in the hunt bar as quickly as got here upon open it on the startup tab click "disable all" and then click word then on the device tab click "cover all microsoft classes" then click "disable all" and word restart your computing gadget.... this would possibly not do away with the virus application yet could desire to turn it off you flow away it by myself or use an anti-virus application to do away with it.

  • 1 decade ago

    try downloading a program called Malwarebytes (it's free and is one of the best) then update it and scan

    If it finds anything delete it.

  • 1 decade ago

    download avast form this link and it should catch the virus and put it in the vault

    http://download.cnet.com/3001-20_4-10019223.html?s...

    that should get rid of it

    Source(s): experience
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