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I have just purchased a brand new hp1600 printer and it won't print?
so far I have 7 items in que, and the printer pops up the update on my screen saying it has printed page 1 of 1 page, etc. however, nothing comes out. there is no printing, and I need to print some things out to study. can someone please help me. I have tried everything, it is set up correctly, the laptop (dell) recognizes that it is the printer, I was able to print out 3 pages of study notes, then when I went to print out something else it just stopped printing. as I stated it says that it now has 7 objects in que. I really need help please.
4 Answers
- Richard JLv 71 decade ago
This will clear the queue
Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.
In the window that opens (Services) look for "Print Spooler" on the right
Right-click "Print Spooler" and select "Properties".
Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".
Make sure the 2 text boxes underneath say "1" in them.
Click Ok until you are back at the Services window, close it and you're good to go.
Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.
The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic
- 1 decade ago
Did you install the printer's drivers? Did you set it as your default printer? Did you remove the tags on the heads of the ink cartridges?
If you answered "no" to anyone of those then there's your problem.
If you recently bought this printer then you computer could be sending you commands to your old (not connected) printer. When you click "print" you should see which printer your sending the print command to. If it's not your HP1600 then you can select it from the print screen.
- WoodyLv 51 decade ago
Where it states you have objects in queue, make sure the print jobs are not paused.
- Anonymous1 decade ago
thats hp for ya