has anyone else called toshiba support on a new laptop with a broken lcd , " screen?

i bought a new laptop , within 2 months the lcd cracked , it wasn't dropped or anything i had noticed a small defect in the screen but didn't think anything of it as it was really small well, it cracked a little about 1/4 inch into the screen viewable area , so back to the store i went , 2 months old , and i find that its not covered :( i also found that they said ( 4 different people ) from calling the 1800 # that if it got cracked from the factory and they didn't notice it and i noticed it on the first day , my only option was to return it to the store as it isn't covered under there defects in materials either

so as i will soon need another new laptop as i am not spending another $400 to fix this one is there a company that stands behind there product ? the reason i didn't buy the warranty is it didn't cover theft and my home owners will , but my home owners doesn't cover defects only damages

there are 2 case #'s 100615001144 and # 100617-002048 as well as a discussion on there site about the problem http://laptopforums.toshiba.com/t5/Video-Display/b...

and what would you do if you got a defective screen from the factory that wasnt covered