Got a Trojan alert "FakeAlert-FakeSpylenv.a". Now what do I do?

Question

McAfee says I have a FakeAlert-FakeSpylenv.a Trojan virus, and cleaning failed.  I clicked on the delete file button, but now I wonder if I did the right thing. It says it will delete on reboot. Did I do the right thing, or have I possibly doomed files I should not have deleted?  Can and should I undo this delete command?  It says the Name is C:&#92;Documents and Settings&#92;NetworkService&#92;Local Settings&#92;Application Data&#92;otiuethjs&#92;heltbhftssd.exe
Thanks for your help in advance.

►The King◄ · Accepted Answer

If I was you, I'd restart the computer and run a full system scan with McAfee. If any infections are found, quarantine/delete them and restart your computer.

Edit:Great advice. No other files should be harmed.

ilknur K · Answer

Follow this instructions to Remove Virus in you Computer.
Restart You Computer Safe Mode with Networking

1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key repeatedly.

3. Select Safe Mode with Networking from the resulting menu.

4. Login. If the malware has changed your password, try logging in as
Administrator. By default, Administrator has no password.

5. The machine will continue booting, but the Windows desktop will look different.

Then in The Safe With Networking .Download by using   Rkill press here http://www.bleepingcomputer.com/forums/topic308364.html

Download and Scan By Using Malwarebytes’ Anti-Malware http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentMain;contentAux

Download and Scan By Using Super Anti-Spyware Press here http://www.superantispyware.com/

Download ATF is a new, freeware, temporary file cleaner for Windows, IE, Firefox and Opera with a simple, easy-to-use interface.

The main screen allows the user to either clean all temporary files, or select files for cleaning. The program also knows if Firefox and or Opera is being used, and gives the option of cleaning the temporary files associated with those applications.

ATF Cleaner provides the user with a window showing the total bytes freed upon completion. The program is small (36kb), quick to run and no installation required. to Download ATF Cleaner press this link http://download.cnet.com/ATF-Cleaner/3000-18512_4-89432.html

Download and Scan By using
Remove Fake Antivirus 1.64 press here http://www.softpedia.com/progDownload/Remove-Fake-Antivirus-Download-127588.html
After Finish Scan and Remove all Virus,Restart you Computer to be Normal.

 Then
Download and Scan again  By using Norman Malware Cleaner Press here http://www.norman.com/support/support_tools/58732/en This is to make sure you  Virus, Malware, Trojan, Worm,
Rogue Fake Anti-Virus, Hijack Web Browser, Pop up Advertisements,
Rootkit and  Spyware it is not on you Computer Forever. Please give me the feedback and Rate Me

ravikiran · Answer

I would reboot, run in safe mode and run a full scan or will use bootable cd from Avira or other good scan engines with latest updates and clean PC

RK

Anonymous · Answer

threatfire free edition----a behavioral antivirus that watches out for suspicious processes like rogue security products ans stops them in their tracks. It is configured to run alongside your existing protection. read about it and download it here

http://www.threatfire.com/ 

malwarebytes free edition---the best tool at removing fake programs. keep it updated and run a full scan at least once a week or when needed. quick scan everyday.

http://internet-secrity-bestfree-firewall.blogspot.com/

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Trending News

Got a Trojan alert "FakeAlert-FakeSpylenv.a". Now what do I do?

4 Answers