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AT&T Early Termination and New Line Activation?

I am interested in terminating my line on my family plan to open a new line and get a new phone at a discounted price. (The discount cost of the phone plus the termination fee is less than the cost of the phone without a commitment.)

My father believes ATT won't allow us to destroy the line and then create a new one, or will charge us an additional fee on top of the early termination fee. Any experience or insight on this?

Thank you.

(By the way, I'm looking at terminating a "standard phone" to buy a refurbished iPhone, if it matters.)

2 Answers

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  • 1 decade ago
    Favorite Answer

    It shouldn't be a problem. Look at it from AT&T's point of few.

    "Oh, you are leaving us. That is sad but you are giving us money? (early termination fee) We like money. I'm sorry who are you?"

    "Oh, you want a new phone? You are our new best friend! Thank you for money! Have this piece of plastic/metal as a thank you for giving us money."

    If it makes it easier for you, you can get them to do it in 2 transaction (so you don't talk to the same person ;) ). Or, start with the new line first and then do the termination.

    What I would warn you of is the family plan. If there are only 2 people on your family plan and you cancel your line the other person will need to adjust their plan (AT&T does not believe in a family of 1)

    Source(s): Daily dealings with AT&T
  • safran
    Lv 4
    4 years ago

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