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my cd drive wont work on my evo n620c laptop?

i just reinstalled xp after having vista on on it because it was running to slow. i got the drivers for every thing and have it upgraded to service pack 3. it started when i hooked up a 8gb flash drive to the computer. it said that it exceeded the maximum voltage for the usb hub and shut the hub off. so i used my other pc to put the content from the flash drive on a cd-r only to find that the n620c doesn't recognize the cd drive it doesn't recognize it in bios either. it has the right drivers and it is the disc drive that came with the laptop so there is no connection problem

any suggestions

3 Answers

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  • Anonymous
    10 years ago
    Favorite Answer

    That error usually means a short in the flash drive or usb port that caused the computer to shut down its usb hub. this unfortunately might be the same hub the CD drive uses. Shut down the laptop, unplug the power cord take out the battery and let it sit for a minute and put the battery back in. Try the flash drive in another PC and see if you get the same problem (that will mean its the flash drive) if you dont get the same response it might be the laptop.

  • Techno
    Lv 7
    10 years ago

    Computers haven't needed separate or third party drivers for CD/DVD drives since Windows'98!

    First check all cable connections at both ends, and that you have the jumpers set to 'Slave'. There's usually a diagram on the drive. If it's not that....

    Turn off PC/laptop.

    Disconnect CD/DVD drive*, turn PC/laptop on, allow to boot fully, then turn off again.

    Re-connect CD/DVD drive and turn on.

    Windows will re-build the drivers or start the 'Found new hardware wizard'.

    If that doesn't work, log on as an Administrator....

    ***Always back up the registry before making changes (make a Restore Point)***

    XP

    Click Start, and then click Run.

    In the Open box, type regedit, and then click OK.

    In the navigation pane, locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM

    \CurrentControlSet

    \Control\Class\

    {4D36E965-E325-11CE-BFC1-08002BE10318}

    Ensure that the right pane has CD/DVD Drive in it.

    In the right pane, click UpperFilters.

    You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, see 'Note'.

    On the Edit menu, click Delete.

    When you are prompted to confirm the deletion, click Yes.

    'Note'

    In the right pane, click LowerFilters.

    On the Edit menu, click Delete.

    When you are prompted to confirm the deletion, click Yes.

    Exit Registry Editor.

    Restart the computer.

    If you do not see the LowerFilters registry entry, this can't help you any further.

    *Most laptops will have either a sliding switch or 1-2 screws holding the drive in. Sliding the switch or removing these screw/s will enable the drive to be pulled from the machine.

    If none of this works, time for a new drive!

    © arou42

  • Anonymous
    10 years ago
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