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Doug S
Lv 4
Doug S asked in Yahoo ProductsYahoo Groups · 10 years ago

My Yahoo Group was recently mis-categorized as adult. How can I get it restored to the original category?

My group, CuernAds, deals with advertisements related to goods and services offered to the residents of Cuernavaca, Mexico, there is no adult content. I have review all the messages, uploads, links, attachments, footers. there is no adult content.

I wrote to "Customer Care" four days ago and they have not responded. Any other suggestions?

I have 991 members and it's worked okay for 4 1/2 years. Do I have to move to Google Groups?

Update:

Hi camias52, I tried that. It doesn't let me edit the category. It seems that when Yahoo puts you in the Adult category, you aren't allowed to change it back.

I did get a response from "Customer Care" saying that they had moved my group from Adult to something else and that I would be able to edit the category. Not true. It's still under Adult and I am still not able to change it.

Update 2:

Hi camias52, I tried that. It doesn't let me edit the category. It seems that when Yahoo puts you in the Adult category, you aren't allowed to change it back.

I did get a response from "Customer Care" saying that they had moved my group from Adult to something else and that I would be able to edit the category. Not true. It's still under Adult and I am still not able to change it.

Update 3:

Hi Arwen, that is how I originally contacted Customer Care.

I submitted that form on Monday, they responded on Thursday, I wrote back that evening and by Friday afternoon my group had been re-categorised as "Other". It is still there so, it looks like the problem is solved, for now.

Customer Care warned me that there is a bug in the re-categorisation bot that scours the groups for porn. They are investigating.

I suspect that posting this question here on Yahoo Answers might have helped move things along, too.

Thanks to all!

Doug

Update 4:

Hi Arwen, that is how I originally contacted Customer Care.

I submitted that form on Monday, they responded on Thursday, I wrote back that evening and by Friday afternoon my group had been re-categorised as "Other". It is still there so, it looks like the problem is solved, for now.

Customer Care warned me that there is a bug in the re-categorisation bot that scours the groups for porn. They are investigating.

I suspect that posting this question here on Yahoo Answers might have helped move things along, too.

Thanks to all!

Doug

Update 5:

Hi Arwen, that is how I originally contacted Customer Care.

I submitted that form on Monday, they responded on Thursday, I wrote back that evening and by Friday afternoon my group had been re-categorised as "Other". It is still there so, it looks like the problem is solved, for now.

Customer Care warned me that there is a bug in the re-categorisation bot that scours the groups for porn. They are investigating.

I suspect that posting this question here on Yahoo Answers might have helped move things along, too.

Thanks to all!

Doug

Update 6:

Funny, this happened both times that I tried to submit updates; I click Preview then Edit then I get a page that says Yahoo Answers is unavailable. I click Back then Submit and see my update is duplicated.

Let's see what happens this time...

Update 7:

Once again, only 1 week after my group was moved out of the Adult category, it has been moved back to Adult.

I've emailed Customer Care. I'm still hoping for a solution to keep my group with Yahoo Groups,

Doug

3 Answers

Relevance
  • Arwen
    Lv 7
    10 years ago
    Favorite Answer

    You can try filling in the following form and send it to Yahoo:

    Yahoo! Groups Support: Group Improperly Classified as Adult

    http://help.yahoo.com/l/us/yahoo/groups/original/m...

  • camias52
    10 years ago

    Hello,

    You have to open main page of the group and to click 'management'. In the new window on the right go to the groups settings and click 'Description & Appearance'. You edit in the category your group.

  • paredez
    Lv 4
    4 years ago

    entertainment & song > Magazines activities > Basketball community companies > Canada > Toronto eating Out > Canada > different - Canada shuttle > Canada > different - Canada those are the ideas it gave me.

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