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My Samsung Tocco Ultra has no sound and has a green screen when on camera?

It randomly happened over night, I don't know why. The sound doesn't work at all, no message/ring tone, or alarm, and when I call people I can't hear them. Also when I go onto my camera, the screen is green and it wont take pictures. I researched it on Google, and found this has happened to quite a lot of people. I have had my mobile for just over 2 years now, why has it randomly stopped working and what can I do about it?

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