Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

My phone won't turn on..?

Okay..background info. This is an LG Rumor Touch I've had since March. Virgin Mobile.

Alright, so I was in the middle of sending a picture message, then all of the sudden my phone randomly turns off.

I went to turn it back on, but once the welcome screen came up, it just stayed there. It's been sitting on the welcome screen for about 20 minutes now..

I tried taking the battery out & starting it again, but it's just doing the same thing.

I didn't drop it or get it wet or anything..all I was doing was sending a message. What happened??

Update:

The battery was full, I had just finished charging it earlier.. but I'll try plugging it in & seeing what happens.

But if it WAS dead, I wouldn't think that it'd even turn on to the welcome screen..but who knows.

I can't take it to the store though, I bought it from the Virgin Mobile site & I don't have insurance on it.

2 Answers

Relevance
  • 10 years ago
    Favorite Answer

    try recharging it or plugging it in and trying to turn it on? maybe battery drained somehow (backround apps running etc) I would take it to the store. Good luck

    ******Sorry my first answer didnt help I didnt really think it would tho. I googled it and seems to be a common problem I found one thing that said to take battery out and connect phone with USB for some diagnostic help. hope it works. BTW I love Yahoo! Answers these other sites suck with all the ads

  • 10 years ago

    loose battery , i had a few phones that needed cardboard to stop them rattling , and switching off ,

Still have questions? Get your answers by asking now.