Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Brother DCP-560 CN not printing black?

well, my Brother DCP-560 CN is not printing black ink... i went to the website but couldn't find a solution for this.... some pls tell tell me if you know how to resolve this problem..

2 Answers

Relevance
  • 9 years ago

    First step is to see will if it print a test page

    Go to Start, settings, printers. Right click on the printer, properties, print test page.

    If that doesn't work there should be a head cleaning option in properties that will make it clean the print heads.

    If there is still nothing after that then either it’s badly clogged, low or out of ink, and needs to be replaced

    Turn on the hot water until warm

    Put about 1/2 inches of water in a cup

    Put the print head portion (where the ink comes out) in for about a minute

    Dry off the cartridge using a soft tissue.

    Re-insert the cartridge into the printer.

    Run the normal cleaning software routine a few times

  • Piper
    Lv 4
    6 years ago

    My BROTHER printer was also not printing anything, I tried a lot to fix that but unable to fix. At last I got this link http://www.printer-techsupport.com/Brother-printer... I just visited and made a call on their toll free. I got instant help from a certified technician to fix my printer.

Still have questions? Get your answers by asking now.