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On my iPod I get "Ipod cannot be synced. An unknown error occurred. (13019)?

How do I solve this. It came up in the middle putting new music on my ipod.

I've seen people say to unsync it and resync it, but I manually manage music. What should I do?

6 Answers

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  • Anonymous
    9 years ago
    Favorite Answer

    Some users have reported that iPod Touch / iPhone would not sync with iTunes and gave this error: “…cannot be synced. An unknown error occurred (13019)”.

    To try to solve this issue, try the following steps:

    Please update to the latest version of iTunes. If updating to latest version of iTunes does not resolve the issue, then:

    1. Select the iPhone or iPod touch in iTunes under Devices.

    2. Click the Music tab and under the Sync music option, choose Selected playlists.

    3. Deselect the Voice Memos playlist.

    4. Click Apply and then click Sync.

    If the above steps do not resolve the issue, check the device and the iTunes library for duplicate voice memos. If you find any duplicate voice memos, delete the duplicates and then sync.

    If those steps do not resolve the issue, then:

    1. Select the iPhone or iPod touch in iTunes under Devices.

    2. Click the Music tab and deselect the Sync Music option.

    3. Click Apply and then click Sync.

    4. After the sync is complete, reselect the Sync Music option.

    5. Click Apply and then click Sync.

    If the Error 13019 occurs while syncing content other than music, then perform the same steps above but uncheck the content that stops syncing with Error 13019.

    If the steps above do not resolve the issue, attempt to sync an empty iTunes music library to the device while logged in as a new admin user.

    See... http://appletoolbox.com/2011/03/error-13019-during...

    Good luck!

    Source(s):
  • 6 years ago

    This Site Might Help You.

    RE:

    On my iPod I get "Ipod cannot be synced. An unknown error occurred. (13019)?

    How do I solve this. It came up in the middle putting new music on my ipod.

    I've seen people say to unsync it and resync it, but I manually manage music. What should I do?

    Source(s): ipod quot ipod synced unknown error occurred 13019: https://shortly.im/q5UWl
  • oakey
    Lv 4
    5 years ago

    Iphone Cannot Be Synced

  • 7 years ago

    Same thing happened to me and I found that by rebooting ITunes app and the iPod/Iphone the problem resolved itself. I also put a tick in "Entire Music Library". I am on the IMAc OS which seems to make things a little easier. Hope this helps.

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  • 5 years ago

    Mine keeps saying error -1303, any ideas on what may be the problem?

  • Anonymous
    5 years ago

    you may have to much set for your ipod to sync, once you have pluged yopur ipod in go to its settings of what it is to sync, ex.movives, music, apps, etc. set it to sync less things , only certain music, less videos, less apps.then tell it to apply

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