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0rion
Lv 4
0rion asked in Computers & InternetSecurity · 9 years ago

svchost.exe problems?

over the last week or so ive noticed that my pc has slowed down dramaticaly, also my internets settings have changed, ive used the internet master reset button but its not changed back to its default state as a few programs are not longer in the list to switch back to. such as bing is now my search provider instead of google.

the primary problem though is this svchost.exe that eats up a fare portion of my CPU and memory. and when i turn it off, i lose sound on my pc, it seems to turn off my sound card. ive never had a problem like this before, ive run AVG and Malwarebytes to get rid of it.. AVG finds, this hidden rootkit file..

""""<unknown> (IRP hook, \driver\atapiDriverStartIo -> 0x85F992F"""

which i remove, it demands a restart each time to get rid of it, and its back the moment i restart.

any help? ive tried AVG, malwarebytes and looked into combofix. ive used system restore. check disk, run basic diagnostics with the tools provided in xp. ive even ran the autofix free program you can get with AVG although the moment i try to run the second scanning choice it cuts to a bluescreen and dumps kernel memory needing a restart..

any help on what this might be and how to fix it? without wiping preferably

3 Answers

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  • 9 years ago
    Favorite Answer

    Go google "Process Explorer" ... its a more detailed task manager. Run it ... you'll see a few svchost.exe's running. And you will also see what sub service is running under it ... which should help you determine what exactly is clamping down on the cpu. The normal windows task manager doesn't allow you to dig that far down.

  • ?
    Lv 7
    9 years ago

    The problem is that AVG and Malwarebytes do not clean this infection out of your reproducible files. Next time you start the computer that problem reproduces itself. the only program I have found that really gets rid of the reproducible files like that is Stopzilla form Is3 labs. There is a trial version that will quarantine rather than remove these things. Be aware this program is a resource hog and takes quite a while to do a full scan because it is very thorough. Before you go that far you could try Spybot S&D from Safer Networking. This can sometimes be effective if you set it to advanced mode and schedule a scan at next start up. That will allow only those files needed to run the computer to load. Then it scans and removes what it finds before those reproducible files start up.

  • Anonymous
    9 years ago

    Download E Set smart security from the website given in the source below. License is also given there. Update the antivirus and scan your computer.

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