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Why is the Immigration Minister in partial denial about the fiasco at Heathrow ?

BAA and the airlines have all condemned the appalling maladministration in immigration procedures at Heathrow over the past few days.Even Cameron has said it's got to be got a grip of. Apparently May and Green don't think that involves them.I use the airport frequently and have seen long queues before the latest situation but never as bad.If Green can't cut the mustard on this he should be got rid of.

Update:

Kittysue I don't know when you went to Bangkok but I've never seen queues there like those recently at Heathrow.

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