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Why won't my laptop start after I installed more RAM?

First, I need to admit that I'm far from a computer expert and have been trying to learn how to service and maintain my computer without professional help. My laptop came with 4 gb of RAM. I ran a scan on Crucial and it indicated that I could upgrade to 8 gb and the recommended Crucial RAM kit. I ordered a kit of 2 chips of 4 gb each from Crucial. I just installed it and now my laptop won't start - I just got some beeps. I'm sure I installed the RAM correctly. Ispecifically noted the positions of the RAM chips when I removed them by pushing the wire clips aside. I carefully installed the new RAM in the same positions as the old RAM and made sure the clips were in place.

The only thing I can think of that may have caused a problem is that I didn't remove the battery before I went through the procedure and as I was inserting the RAM there was a little spark. I also noticed that after sinceI replaced the cover and the screw, the edges of the cover are not flush with the bottom of the computer.

Is there a way to resuscitate my computer? If so, please give me step by step instructions. Thanks in advance.

1 Answer

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  • ?
    Lv 5
    8 years ago
    Favorite Answer

    That spark sounds like something died.

    When replacing computer components, you should be grounded, so no static can damage it, so a spark is never good news.

    Check what type of RAM it is.

    DDR3 isn't compatible with a DDR2 laptop.

    If it won't work, replace your old RAM, and see if it will work.

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