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KIGRPS-130116: Why can't I access my groups?

Description: All groups are currently being updated. This process was supposed to complete overnight but experienced a few delays, thus most customers will not have solid access to their groups for several more hours. Here are a list of symptoms currently being reported:

1. No messages being sent from group

2. Time out errors

3. If you can gain access, the pages are 'frozen in time.'

Current Status: UNRESOLVED

Workaround: None. Please be patient as the engineers continue to push the update through and return full functionality to Yahoo! Groups.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Update:

***UPDATE 1/17***

Current Status: RESOLVED

The engineers have confirmed that the system should now be running normally. If you are experiencing any further issue, please create a new question and let us know.

Thank you for your patience as we worked to get Yahoo! Groups back to full functionality.

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17 Answers

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  • 8 years ago
    Favorite Answer

    Hello Echo:

    Thanks for letting me know about this. I hope all goes well for a fix.

    In the meantime, you were kind enough to help with the extreme troll abuse ongoing at Yahoo Finance Message Boards, namely, stock symbol Ceragon CRNT. You helped me with that problem several weeks ago. However, the kinds of fixes and actions you were hoping to happen to remove trolls at Ceragon never actually materiaized with the Yahoo Censors. I notice that all of the horrible posts that are sickening are still there. The Ceragon Board was not closed down either as you were suggesting.

    I wanted to reach out to you again if you are in a position to check again with the Yahoo Censors that work the Yahoo Finance Message Boards to find out more about what they may or may not do at this point to clean up that Board or to close it down if there are just no other solutions.

    Could you let me know more on this. If you wish, I can post a brand new quesition at Yahoo Answers about this issue and problem and then it can be responded to in that format.

    I would greatly appreciate any update you can offer on what you think can be done if anything at all at this stage.

    Thanks, Yahoo Member, Joe Powell, aka jopocop@yahoo.com

  • 8 years ago

    I cannot access any of the Yahoo groups that I manage. I assume that the updates are still ongoing and that there is a delay in function. It would be nice if Yahoo posted some kind of notice at the main website for groups. Or alternatively if there were one place one could always go to find out about troubles, updates and delays. That would be useful.

  • 8 years ago

    I'm still experiencing it! The group is gcstaff; I can access the page just fine, but the message I sent out at around 8AM (EST) hasn't gone out. Bad timing on my part, I guess; we're planning a big collaborative article for my website, and today was supposed to be the kickoff. Can't do the kickoff with a functioning group!

  • 8 years ago

    Groups I am on that are affected by one or all of the above:

    TinLizzieLongarm

    One_Stitch_at_a_Time

    Quiltedwithlove

    Quilterswhocare

    Quantumfuturahelpinghand

    CampbellKids

    Designsbyjuju

    TinLizzie18

    There are more, but these are the most important for me.

    Marge Campbell

    Source(s): All groups I sub to
  • 5 years ago

    I lost access to all my yahoo groups on Easter Sunday last week... over 100 groups.. I have wrote so many emails to Yahoo and called them... all they need to do is turn me back on and restore my groups,,, my email works fine... but nothing from my groups... messages are no doubt stacking up.. I HAVE BEGGED AND PLEASED IN UPWARDS OF 10 EMAILS.. I EVEN HAS ACASE NUMBER 19746415... FOR THE LIFE OF ME I JUST CANT FIGURE OUT WHY THEY IGNORE ME...

  • Anonymous
    8 years ago

    Trying to get a post out to my group since this morning but none have been delivered. Trying to send out from the group site returns Connection Timed Out.

  • 8 years ago

    "Nutshell_Cubbyhole still unable to see posts that were sent as of 2:25 PM EST 1/16/2013."

    Update:

    Nutshell_Cubbyhole seems to be working properly now. Looks like things are fixed, at least for my group.

  • 8 years ago

    No access to any of my groups. Unable to approve pending messages. Unable to read messages or respond to any messages on group pages. I am a member of *23* groups, and admin of 3. VERY FRUSTRATING, this is my only day off for the next week and a half !!!

  • keyt
    Lv 4
    5 years ago

    That would not be on Yahoo's end or regarding the most up-to-date upgrade submit delays. That appears like a server problem although while they're tryin to repair the publish delays, changes are whatever else will destroy.

  • I am able to access my group...but posts made to the group for the past 8 or more hours are not going through.Anxiously awaiting return to normal.Thanks.

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