Any reason that I cannot open my Classic email folders?

Yes, it is possible that by using your phone and iPad you could be complicating things, but opening mail in different browsers should not be a problem. I just checked my Classic free account, and could open and delete mail in all folders (Except deletion from My Photos and My Attachments - have to delete the stored mail first!) No real problems on any main browser - Chrome is my usual.) I don't use my phone or own an iPad.

Try clicking for the desktop version of mail on your phone in case that is better. Also, clicking Ctrl + Shift + Delete together on either device should delete the cache, history and cookies all at once to help any mail work more smoothly.

Then, if that doesn't help, try Yahoo! Customer Service, USA (Pacific Standard Time)

1-866-562-7219, 1-800-318-0631, or better yet, Personal Email: 1-866-492-4664

(It's less known, with more chance to talk to a Yahoo rep, but there's a small fee to use it)

I have always received e-mail back from the customer service e-mail address, within days, but sometimes it took a couple of mails to solve my problems - the first response is usually 'canned' - check your Spam folder (if you can open it!)

The E-Mail address for Yahoo! Customer Care is: <cc-advoc@yahoo-inc.com> or

mail@cc.yahoo-inc.com. Change the links to your own country ending if the account is not from the US. Use your alternate e-mail address (not a Yahoo one, of course) as the contact address.

I hunted through all my files trying to help you, so I hope this helps. I've heard of this problem with the new regular mail, but never with Classic - I hope Mail Plus (paid version) isn't too different.

I suppose an anti-virus scan would be logical, but I don't think that is the issue.

This is another long answer, but you e-mailed me for help. I hope it works!

Answers is a Jungle

Mine acts up also from time to time.I reload the page,then very slowly it loads again.

Then I can delete unless too many errors have built up.Which mozilla is located in tools,

You can try Ccleaner,which is free to remove trash from your PC,It will speed it up.

Try the Seamonkey browser,,very fast.

In Mozilla Firefox I'm having trouble opening my email so it must need upgrading. In Internet Explorer I don't have that problem. Try another browser and see if that helps.

Go to account strettings and change where it says to archive old messages. I am not sure with tha paid version though. Hi Tori!

Try a different browser, you can download google chrome for free