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Is Access HD a HOAX or a SCAM?

My old TV requires a converter box, I have an Access HD DTA1010. I went to their website for assistance, ALL phone numbers are phony or non-working except the FCC number. Now I'm getting multiple "no-reply" responses from them with the same non-working numbers and websites.

Anybody else dealt with them?

Did you get any help from them?

Update:

Allan-When I finally got through the busy signal, 919-585-6435 has 5 options, ALL (including 0) with the same response: "That is not a correct option." I'll try the other number. I really don't believe this is a legitimate business.

Update 2:

Yahoo emailed that I have a 2nd answer from "Yvonne" but it doesn't appear here.

I'd like to see another opinion.

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