What will I do if I work in business administration?

Question

I was told to go for this career path as it could lead to IT in the future but im not sure what I am getting in to, its suppose to be easy stuff like filling and mail and telephone support. I applied for a job and the description of what I will be doing is this

Working as part of our busy team you will be responsible for providing general support and back-up including: administration, filing, dealing with internal and external post and dealing with customers by phone. It is important that you have strong communication skills and a very good telephone manner

Can you explain what im getting myself in to? Is it easy

Fanny · Accepted Answer

Filing - do you know the alphabet well enough to know that MacBride, George gets filed before McNaughton, Amy?

Internal post - Are you able to open up an email account, read the email, and respond quickly and correctly?

External post - Are you able to sort incoming mail by the person it's addressed to and deliver their mail internally?

Dealing with customer by phone - Are you able to pick up a phone receiver, say hello, and listen to what the customer wants?  Are you able to learn the information to answer customer's questions and get help when you don't know the answers?  Do you have a pleasant voice and a professional attitude on the phone?

Easy job?  "Busy team" means they'll run you ragged, and "general support" mean you'll be reporting to everyone in the company who will probably have conflicting agendas.  And, since you needed help deciphering what seems like a very straight-forward description of filing, phone, and mail, I would say this job will probably not be easy for you.

acceleratorhams · Answer

Here are lots of job descriptions for business jobs

http://free-job-descriptions.com/#/job-description-b/4537675011

Trending News

What will I do if I work in business administration?

2 Answers