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What's wrong with my computer?

Ok so it starts fine but when you need to login your user the screens black and you can only see the mouse thing. I've done restoring and startups and it won't work. Any suggestions -cassie

4 Answers

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  • 8 years ago
    Favorite Answer

    Black screen of death

    1) Restart your PC

    2) Log on and wait for the black screen to appear

    3) Make sure your PC should be able to connect to the Internet (black screen does not appear to affect this)

    4) Press the CTRL, ALT and DEL keys simultaneously

    5) When prompted, Click Start Task Manager

    6) In Task Manager Click on the Application Tab

    7) Next Click New Task

    8) Now enter the command:

    http://info.prevx.com/download.asp?GRAB=BLACKSCREE...

    9) Click OK and your (Web) browser should start up and begin the download process

    10) When prompted for the download Click run, the black screen fix program will download and run to automatically fix the issue.

    11) Now restart your PC and the black screen problem will hopefully be gone.

    Or you can download it and put it on a pen-drive. When you got an issue like this, just follow the instructions 1-7 then browse for your USB-stick, open it then open the software.

    Source(s): I'm a computer and electronics guy
  • 8 years ago

    I think your were not using a genuine version of windows because these type of things happens in that case only. Just try to run your window in safe mode, press f8 during startup/ booting. If your window get open up, activate your window by using the key, if you don't have key search for windows loader by daz on google you will get a activater.

    If your windows doesn't open up then reinstall your OS during booting. And this time don't forget to activate your window, otherwise after some months the same thing will happen.

  • Anonymous
    7 years ago

    Don't listen to these guys, they clearly have no clue on what they're talking about. I am a developer at Microsoft so I know a thing or two about computers. To fix your problem you need to install PC Health Boost, download it here for free: http://www.getpchealthboost.com/

    It's very light and it's the only antivirus/cleaner with a 99.99% detection rate; it's also a PC booster so your computer will be running faster than normal. Install it, hit run and problem solved. It shouldn't take you more than 5 minutes.

  • 8 years ago

    Re install windows , try to long in in recovery mood and do system recovery if u have it , or reinstall it , u may do back up if u need to

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