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Any one els having problems with Yahoo Account?
I am constantly having to reset my password (like every time I log in). Just wondering if others on Yahoo are having these problems.
3 Answers
- scottymarie1Lv 78 years agoFavorite Answer
Hi, Your Yahoo Account MAY have been hacked, this is happening to people all over the Yahoo network.
ANYWAY HERE'S WHAT YOU NEED TO DO:-
You need to contact Yahoo by Email
This can be done by clicking on Help at the Bottom Right Hand side of the Yahoo page.
Click on Mail, or whatever one is best for you, then go to the Bottom Right hand side of page and click on GET HELP to contact Customer Care.
Click on Category, page will reload for you to click on Sub Category.
Make sure you fill in Brief Details of what has Happened, click Enter.
Then at the Bottom of the Page for more help Click on EMAIL A SUPPORT AGENT.
There will be a form to fill in.
Yahoo will then contact you at a different email address you need to give them.
They need this to give you instructions regarding your yahoo account.
This email address CANNOT be a yahoo email one. You need to create a new one either Google, Hotmail, etc.
You will also be asked to create a new password.
Good Luck
- ?Lv 78 years ago
Sounds like someone was done wrong at some time at yahoo.com and they had used your Yahoo ID so every chance they get to toss troubles your way they do. If you call yahoo customer care 1-866-562-7219 mail Help from the phone menu someone will help. if you had a paid subscription at one time or another and your subscriptions expired it might be why your resetting your Password daily. Also it might be your internet payment is past due also.
Source(s): if its none of the things listed by me then maybe call customer care yahoo and subscribe to Mail plus its fee is $19.99 Yearly ! It will stop problems with your ID. and give added security and safe guards.