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dvd drive not working?

I have a Dell Latitude E6400. It's a refurb. about an hour ago the dvd drive jammed and it took 10 minutes to get the disk out. Now I looked into my drives folder and dvd isn't even showing up. How do I fix this problem?

1 Answer

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  • VenuG
    Lv 7
    8 years ago

    You will have to seek the help of a computer technician for this. The drive unit will have to be taken out.

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