I need some advice-I applied at an employment agency three weeks ago I paid a $25 application fee, completed..?

an orientation plus training. On top of that I paid $110 for a required physical, and I still do not have a job. Whenever I call them either the call goes straight to voice mail or I get the somebody will call you back in a few minutes and never get a call. They claim they sent me a package last Thursday to get my fingerprinting done, 10 days later I am still waiting for this package and we are in the same State. I know times are hard and there are no jobs out there, but I am getting very impatient with this agency. When I attended the orientation, they said they had plenty of jobs to be filled. I did everything required of me. I do not want to burn any bridges that can help me later, but I feel stuck. Would you call and ask for your refund back or would you wait and see? Any other suggestions?