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KIGRPS-6532050: Not receiving emails or they're very delayed when received?

Description: Customer are reporting they are not receiving Groups emails at all or they are very delayed when they finally arrive.

Current Status: UNRESOLVED - engineering is working to resolve as a top priority.

Workaround: View messages on your Group's 'Conversation' page.

Additional Details:

If you are experiencing this issue, please Answer below so we can attempt to gauge the impact of the problem. Please provide your Group's name if possible.

IMPORTANT NOTE:This Known Issue post is for Yahoo! staff to communicate current known issues to benefit Yahoo! customers. We do not gain extra Answers points for questions added to this “Known Issues” category.

Thank you for your patience as we work to resolve this issue!

Update:

Engineering has stated that this issue should be resolved as of 9/22.

If you are still experiencing this issue, please post a new question with your Group's name so we can gather details and let the engineers know it is not fully resolved.

11 Answers

Relevance
  • Anonymous
    8 years ago
    Favorite Answer

    As requested: I am owner of this group: http://pets.groups.yahoo.com/group/noorse-boskat-w...

    and I am member of this group: http://pets.groups.yahoo.com/group/Norwegian_Fores...

    For both groups: Messages without attachments are delivered correctly, although, as far as I know. Messages with attachments (pictures which are made smaller before sending) are mostly delivered with big delays

  • 8 years ago

    This issue is severe enough that we're actively evaluating alternatives to Yahoo Groups. Delays of 16-24 hours in some cases are completely unacceptable. The mail headers make it clear that it's all internal to Yahoo's email systems, so it's a little strange that they haven't already managed to track down the problem.

    I own:

    scpns16

    scpns15

    scpns14

    scpns13

    scpns12

    scpns11

    scpns10

    scpns09

    scpns08

    scpns07

    scpnsboard1314

    scpnsboard1213

    scpnsboard1112

    scpnsboard1011

    scpnsboard0910

    scpnsboard0809

    scpnsboard0708

    scpns_summer

    scpns_alumni

    scpnsboard4

    scpns3s

  • Anonymous
    7 years ago

    Is there an update on this issue? A have a number of different users in my yahoo group that have delayed and/or missing email. They get some posts in email but not all.

  • 8 years ago

    Yes, members are reporting lots of e-mails either missing completely or greatly delayed (typically 12-24 hours).

    Group: ukpinball

  • 8 years ago

    I'm owner/moderator on muiltiple groups and many of the members on my groups are reporting issues both with the delay of emails (messages sent 0730 Thursday morning show up 0500 Friday morning) and with attachments that don't down load.

    Groups reporting this most frequently.. SRM-Broadcast, SRM-BOT-Staff, Atlanta-NRHS-Finance.

  • Anonymous
    8 years ago

    Too much delay in mails reaching the individual mailbox. Order of mails are different then the way they had been sent.

    Group name: Sumadhura sawan

  • 6 years ago

    How can I direct a question to Echo Sanders? How can I ask a question of over 140 chars? Better still, how can I direct a question of over 140 chars to Echo Sanders?

    Nick

  • 8 years ago

    I am experiencing delays in receiving emails as well but it's all emails, not group emails.

  • 6 years ago

    can send but not receiving email since 12/24/14

  • 8 years ago

    Not only are messages somewhat delayed, but when they're finally sent, they are not readable. The message if filled with code.

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