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In Neo why do private replies to ex-members get sent to group?
Just found out a NEW problem with NEO: When people reply privately to a sender who is no longer an active member (via NEO interface) the reply gets sent to the moderator - we are a moderated group - thank goodness. We have tested this and believe it's a glitch. PLEASE ESCALATE TO ENGINEERING. I am sure you can replicate in your test groups by having a test account post, removing that member, and then having another member reply to that post. See for yourself. And if it's not a universal thing then PLEASE FIX OUR GROUPS!
1 Answer
- ?Lv 78 years agoFavorite Answer
Hi,
We're aware that you've have been working with our escalation team regarding issues with the new Yahoo Groups. To best diagnose and troubleshoot new issues, please continue to work with that department as they will do everything possible to ensure a swift resolution and can get more specific information from you via email.
We appreciate you bringing these issues to our attention and will work to investigate and resolve them as quickly as we can.
