If you have your own support hotline,do u have access to exactly which #s call you?Or just the amount of calls?

There are a lot of hotlines out there for various things~you know support groups for weight loss, stop smoking, whatever. etc.

Some of these #s are not toll free however the person running the tele "meetings" can tell somehow, some way the amount of calls coming in. I was wondering if anyone knows whether or not those ppl leading the talk group know exactly which numbers did call in. Like how anonymous are these calls actually?

Apparently some ppl who called in did not participate and just "lurked" and the speaker got mad and piped up that he was going to disconnect all the callers who are not participating.

I, along with 3 other people spoke but have no idea how many ppl were on the line not saying anything or too shy to talk or whatever. (And HOW can he disconnect the silent callers then without knowing their # anyway? ....ALso how can he even do that in the 1st place?) BTW it was a spiritual self help tele workshop group. I've never heard anyone at a support group behave that way, lol