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Having to repeatedly sign in today?

Dear Yahoo!

I've noticed many fixes to Neo Groups and it's looking great, although I really miss many of the moderator tools that were removed and hope you can restore them. I just wanted to ask if there is an issue today with sign-in as i seem to have to repeatedly sign in to the account every time i try and perform an action ( read a message, reply, do admin stuff) etc. This is new and I checked with other moderators and they too are experiencing same issue. It's worth adding that also when we sign back in we don't see our groups listed on the left hand side - we see the generic menu.

Is your team working on the back-end? Is this a temp glitch? any info or re-assurance would be great. Also - don't see option to leave us signed in for 2 weeks once signed in - seems to have gone from login.

Thanks for all your hard work to deliver us a new and improved product. I am growing to really love it in many ways although I sure miss some of the essential moderator tools we found so helpful before.

Thank you!

1 Answer

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  • ?
    Lv 7
    8 years ago
    Favorite Answer

    Hi,

    Thank you for your kind words! I'll be sure to pass those on to the product team!

    Since I'm 3 days late in seeing this, I wouldn't be surprised if it was linked to our latest release of features so please let me know if you're still seeing this. It could definitely be a temporary glitch that was occurring this last weekend. I'm currently unable to replicate this on my side but can understand it would be annoying!!

    Can you confirm if you're still experiencing it by updating your question?

    Looking forward to your update!

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