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Messages View does't load - get an error message/ purple bar - no messages displayed?

Hi Echo, can you have a look at our group that has 2144 members and starts with hrp - We cannot see the messages in our archive. We can see messages in Topics view but get a purple "sorry an error has occurred loading the content" message/ bar at bottom of the screen when we try to see the messages in "messages" tab. It makes it look like the whole archive is gone!

Thank you!

Update:

This appears to have resolved thankfully! We can see messages now and our cover images are all back. We do however see a message upon loading any Yahoo! Group that states:

SID:YHOO:groups.yahoo.com:2014-01-03 05.26.32 ONkFUAGjur....... goes on and ends with undefined undefined 1001 - This is on any Yahoo! Group when we view it. It's a yellow bar at the bottom.

1 Answer

Relevance
  • ?
    Lv 7
    7 years ago
    Favorite Answer

    Hi,

    Sorry for the delay in responding to your post!

    I suspect both issues you've reported were temporary bugs due to engineering making system changes. I'm unable to replicate either issue you've reported at this time so I do believe they've fixed whatever was causing you to see both behaviors.

    If you're still seeing this issue, please let us know. I'll keep a lookout for more posts like this to see if there is a greater issue we need to be aware of.

    Thank you for reporting this issue and for your patience as we continue to work on the system!

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