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Could Microsoft Office be causing "Kernel Panic" on MacBook Air?
I had posted this question earlier, and I thought I had been able to find a solution, but yesterday in class, my macbook air decided to have a kernel panic. Luckily I wasn't typing and it was just on and open in front me, so no panicking on my part. However I had the same issue on Sunday night while getting everything ready for the start of classes (I am a grad student). I did a chat with Apple Support on Sunday shortly after, and I was given steps in order to trouble shoot. I did a disk recovery, but as I mentioned, it happened again last night.
I am searching all over the world wide web, and I keep seeing that it could be apps and programs installed that are causing these panics to happen. I do use the newest version of Microsoft Office on my mac, which I purchased along with the mac back in November 2013. I am beginning to wonder if that may be causing these panics. I do have a sticky note app downloaded (Yellow) as well so that I can leave little reminders on my desktop. I feel like it may be one of these issues.
I am going to delete that sticky note app when I get home today, and I will see if that changes anything, but I am considering taking my macbook air into an Apple store for support.
If anyone knows of any specific apps and programs that are known to cause kernel panics, or if anyone has a solution that might help, please share.
I did upgrade to the Mavericks system with one of the most recent apple support chats. I do check for updates weekly, and as of last night, everything was current and up to date. I wish I could provide the 10.x.x. so that it might be of some help, but as I mentioned, I do not have my mac with me.
Thank you to anyone and everyone in advance for any tips and advice.
2 Answers
- Anonymous7 years agoFavorite Answer
A Kernel Panic can be caused by anything upsetting the core of the operating system - hardware plugged in to the USB socket or a software problem. You will need to explore what has changed when the Kernel Panic occurred. Have a look at the logs in the Console after a Kernel Panic and see what was last used and if it was causing a problem...
Applications > Utilities > Console
Type...
Kernel
...in the Search box (top right) to list everything that has been talking to the Kernel.