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I need help with this network problem?

Okay so at my college they have a network that SHOULD connect me to it after all the proper configurations but even with everything right, I still can't get an IP address to use the internet with. I already went to the Help Desk but I don't actually think they're qualified to solve this problem.

I was messing around with my computer and found that the DHCP IP address is invalid.

That's the only thing I've been able to turn up after a few hours of directionless tinkering. How do I make this work? My knowledge on this stuff is above average but this is about as far as I can go on my own. My computer can connect to every other wireless network and the LAN network I had at home but this one doesn't work.

Update:

ipconfig/renew may not work because last I did ipconfig/all, there was no default gateway listed... I think...

2 Answers

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  • 7 years ago

    If you have limited connectivity to the network, try Ipconfig/renew, this should ask the DHCP for a new address. After that ping your default gateway "Ping 192.168..." the default gateway is found in the ipconfig command in the command prompt. For more network info, do ipconfig/all. You may not be able to do this due to it being a college campus network. (Administrative privilege)

    Source(s): IT student, Experience.
  • Anonymous
    7 years ago

    try this...

    run command prompt as administrator

    in the window type 'ipconfig/renew'

    mind that only the adapter (bluetooth/wifi/LAN) that connects you to the network is turned on.

    press enter if the above condition is met.

    this will take some minutes,and the DHCP IP address will be renewed.

    this may work...

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