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Yahoo email folder problem?
I have a Yahoo email folder that I created called "Important emails." I put three emails in that folder. When I put the mouse cursor over the folder, it says 3 emails.
Yet when I open the folder, I get a message saying the folder is empty. I really need those emails and I don't understand what's going on here.
Any help would be very appreciated.
1 Answer
- ?Lv 77 years agoFavorite Answer
If you are having trouble with missing emails or folders, try the troubleshooting steps in the following Yahoo Help articles:
"Messages are missing from the inbox or another folder"
http://help.yahoo.com/kb/index?page=content&id=SLN...
"All email is going to the Trash folder"
http://help.yahoo.com/kb/index?page=content&id=SLN...
"Fixing browser and display issues on Yahoo"
http://help.yahoo.com/kb/index?page=content&id=SLN...
If the messages were deleted and emptied from the Trash folder, you may use the steps in this Yahoo Help article to attempt a recovery. Please know however there is a small window of time our engineering team can use for email restores and they may not always be able to recover deleted messages:
"Restoring missing emails or IMs"