Ask toolbar keeps trying to install itself with software updates. Could this be Malware?

Question

When Java updates itself on my laptop it always asks me if I want to install the Ask toolbar. Similarly with my Norton updates. A friend has suggested this is a sign of malware - is it? I thought Norton was supposed to stop problems like that!

And what do I do about it. The same friend suggests Spyhunter or similar but I understand it's expensive.

Thanks for any advice.

And what do I do about it. The same friend suggests Spyhunter or similar but I understand it's expensive.

Thanks for any advice.

? · Answer

Java has had Ask Toolbar piggybacked on their installer for years, probably for ad revenue.

You can download an installer without drive-bys from here:
http://www.java.com/en/download/manual.jsp

Unless you're certain you need Java, it is usually better to not have it installed as it is exploited often.

chandler · Answer

Okay, if they're letting you choose to install it or not, it's more likely grey-ware, but it's still a huge pain in the a--. Generally, if you're paying for Norton, I'd think they wouldn't bother as Grey-ware is generally tacked on to un-paid services (example, Comical [free comic reading software] suggests installing McAfee safeguard) so they can get a bit of cash for advertising. I would just be sure not to install it, and it shouldn't effect you.

? · Answer

It is not malware. It is a 3rd party piggybacking on something. Java is nesseccary. Just uncheck the boxes for the ask.com toolbar etc when that comes up. It can be more annoying then malware.

Geek Squad Agent Danielle S
Badge # 42049
Covert Dispatch Agent
Geek Squad Online Support 
Geek Squad Social Media Team
Answered on 5/2/2014

Trending News

Ask toolbar keeps trying to install itself with software updates. Could this be Malware?

3 Answers