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D asked in Yahoo ProductsYahoo Groups · 7 years ago

Most of the conversations in my mostly inactive group are gone :( ?

Or maybe I am just not seeing where they might be located? The neo layout is not intuitive for me and also my computer has been giving me issues and there seem to be places I should be able to click and nothing happens. Or is there a way to export this type of info elsewhere if it can no longer be supported? The older messages when the group project_venture was more active are very meaningful to me, and they are all gone. The newer messages that were kept are mostly recurring birthday and anniversary reminders. There needs to be a better process to notify users when a change like this is about to occur, especially if it is irreversible. I really hope it isn't, but am afraid that it is.

Is there anything I can do about this? Any yahoo moderators on this site that could help? thanks!!

2 Answers

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  • 7 years ago
    Favorite Answer

    Hi,

    I see 1400+ messages in the group "project-venture" which is associated with your account. If you're unable to see this content in the 'Conversations' area, then I recommend some basic troubleshooting as that will often resolve this type of issue. Here is our article with steps:

    Fix browser and feature problems on Yahoo

    https://help.yahoo.com/kb/groups/SLN2891.html

    Hope that helps!

  • 7 years ago

    Thanks Echo for your quick response! I think it may have been a browser/computer issue, combined with not knowing how to navigate the new layout. I am able to access the messages now. Yay!!

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