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How to uncheck a checked email message that wont uncheck?

4 Answers

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  • Sharon
    Lv 7
    6 years ago

    Try switching to Basic Mail may help if this is happening using full featured mail. It is less loading intensive. Go to Settings under the gear, Viewing Mail tab and get Basic Mail at the bottom of the next screen.

  • Anonymous
    5 years ago

    I find it works to hit "reload".

  • Anonymous
    6 years ago

    call support

  • 6 years ago

    Where to call too? Thanks

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