Issue with school staff?

So I am a college student in south Texas and I have manage to get into a sticky situation. I have 2 classes left which are retake classes, the way the classes are set up is the instructor of the classes has to evaluate you by giving you 3 writtens(they take the best score out of all 3), a bunch of oral questions, and praticals on each subject you have been taught. I am currently almost done with one of them. The other one is the one I am in a sticky situation. After the first time I failed the school offered a program to where they can sign me off as passing. I took the offer and I eneded up passing the writtens with a 80. After that I was told by the instructor to focus on the classes that are coming up and that me and the instructor who does this program will get together and get the remaining orals and practicals done after I finish the classes that I needed to finish. Fast forward to today, I have tooken that class again and failed it, and he has yet to get back with me. So I try to confront him about it and he said that it has to be brought up with the main chairmen of the campus. Me and my father has tried to do that and gotten the "run around" to be avoided. Now I know that there is someone above the head chairmen, who is the one in charge of the whole school (both campuses) should I bring it up to his attention of the fact that I got the passing grad and no one has bother getting with me to finish my O&P's? and have them finally sign me off?