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FedEx Shipment Exception?
Hi so I dropped off a package at FedEx a couple days ago to get shipped to the US.
Today it says:
"Shipment Exception, Improper or missing paperwork - Missing Commercial Invoice - Contact customer service"
What does that mean? Do I have to do something?
4 Answers
- Drunken WafflesLv 46 years ago
You need to fill out a commercial invoice for whatever you are shipping. In a nutshell, it requires the exact same information you put on the FedEx Airbill.
You can find one online. Just do a Google search.
I use them all the time for hotel guests who left or forgot something in their room after checkout. Considering it pretty much replicates what the Airbill says, I think its silly that its required for international shipping (even a shipment to Canada requires one).
- Anonymous6 years ago
Yes, you have to do something. You have to contact_customer_service, just like it says.
- ?Lv 76 years ago
Do you have to do something?!? Yes, exactly what was stated, contact costumer service.