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New Graphics card runs smoother but randomly crashes?

Playing ark: survival evolved and my old graphics card just couldn't handle it so i got a new one, along with a new power supply, since mine was over 10 years old. New card is an AMD Radeon (TM) R9 380, with 4 gigs of memory on board in addition to my 4 gigs of additional ram. Old card was an AMD Radeon HD 6800. I've updated drivers both manually and with auto-detect, tried running the game with different settings, to no avail. Runs smoother but crashes and recovers to desktop with no warning regularly enough to make the game unplayable. I just bought this freakin' card and I'm not made of money so this is very frustrating. What can I do to stop the crashes?

Update:

My PC is mashed together from various parts of various origin. The case is fairly well ventilated and not too crowded, at least, not any more crowded than it was before. The room it's kept in is also kept nicely cool and I haven't noticed any heat coming off it. The power supply is a corsair 600 watt.

Update 2:

I know that my motherboard is older, something that was good for its time but is no longer in production. The cpu is tri-core, and as I think I said, the only problem I've ever had are these new crashes.

2 Answers

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  • Daniel
    Lv 5
    5 years ago

    Like the others have stated, not enough information to go on. It sounds like a possible temperature/cooling problem.

    Something frequently not listed as a requirement on video cards is FREE AIR SPACE and cooling required. If your case is crowded with cables and not much air flow space, then the card will overheat.

    Also, putting a new video card in a 10 year old computer is likely to have serious problems. If it is 10 years old, you are running a dinosaur. That leaves a LOT of possible problems that could be causing this.

  • DrZoo
    Lv 6
    5 years ago

    If your previous video card was over 10 years old, does that mean your PC is also over 10 years old? If you could tell us what your computer model is, that would be great. By the sounds of it, my initial guess would be that you have a PSU that is under powered. For that card, they suggest having at least a 500W PSU.

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