Why does my internet connection keep dropping?

Question

Although I have full signal strengh using my home's wifi connection, my internet keeps dropping. My connection status shows "Connected, secured". Error message says "The site cannot be reached, error timeout", then "DNS cannot be resolved."

Network troubleshooting either cannot identify the problem, or prompts me to connect an ethernet cable. After refreshing the page six or more times, my connection is eventually restored.

I'm using a HP EliteBook series laptop, running Windows 10.

Smock · Answer

Is anyone using a microwave near your location at the times it does this?

? · Answer

try at a public wifi. if it works there, your wifi is to  blame.

David · Answer

You may be getting interference from neighbouring wireless signals. 
1)Change the broadcast channel on the router to channel to a less congested one than the current. You can download netstumbler or inssider (google them) and they will display the broadcast channels of any neighbouring wifi networks

2)Turn off any baby alarms cordless phones wireless doorbells as these use the same 2.4Ghz frequency

3)Update the firmware of the router and drivers for your PC/laptop

HTH
David

Anonymous · Answer

Try this and see if wifi stays connected: Wireless&Networks/Wifi Settings-Press Menu Key-Choose Advanced & change to Never and should be all good

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Why does my internet connection keep dropping?

4 Answers