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Issues with the Disney App and setting up Fastpass.?

I keep having a issue with trying to set up my Disney app, whenever I go to look up Fastpass information it gives me a message "Not So fast" and tells me I need to Link Ticket or Package. When I go and put in the information it says Reservation Already Link to "Insert My name". Yeah duh its linked to me, I am me. Why won't it recognize the already linked information? Anybody know how to fix this?

2 Answers

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  • MS
    Lv 7
    1 year ago

    I've never had trouble linking things on the Disney app and getting my Fast Passes reserved.  I agree that you should contact customer service about this.

  • ?
    Lv 6
    1 year ago

    go to their website, go to the very bottom and contact support.

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