Why do people think ESEA doesn t have cheaters?

I deranked from A+ to b- from blatant class wall hackers and aimbotters, and not a single person that i ve contacted support about has been banned. I send the official demo links with timestamps of when they clearly aimlock through walls and other obvious ****, but they just say "looks fine to me". So what s the deal? I ve been playing esea for about 3 months now and it s been way worse than FPL.