My account got suspended on Upwork and no one is helping me? I have only just started and didn't give any proposals. ?

I tried asking on the community, but It didn't let me because the "location" category was empty. 

I've submitted a ticket twice, but have got no response. 

This was my first time making an account after the same thing happened again for no reason. 

I didn't break any "policies", because I wasn't even done setting my profile. It hasn't even been a week since I made the account. 

What should I do? Anyone had a similar experience?