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My recent calls don’t show up?

So my callas and video chats don’t appear on my recent call list in my iPhone. This happened before but they reappeared eventually. Why is this?

2 Answers

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  • 4 weeks ago

    Try the following steps in order. After each step, check to see if your problem is fixed:

    Restart your iPhone: Try this first. Simply restart your device to fix this problem. This is a very simple process. You can shut down your device by Heading to Settings > General > Shut Down. You can also shut down your iPhone by (a) (if it is an iPhone X or higher) pressing and holding the side and one of the volume buttons (up or down); (b) (if it’s iPhone 8 or earlier) pressing and holding the side button.

    Force close the Phone app and restart: You can close the Phone app and restart again. Do not worry, your data will not be erased. Here is how:

    iPhone X or higher: Unlock your device and swipe up. This will reveal the most recently used apps. Find the Phone app, and touch and hold the up and press the red minus (-) icon to close. Then tap the Phone icon to reopen the app.

    iPhone 8 and older models: Double press the home button. Then find the Phone app and swipe up on the Phone app card to close it.

    Update your iPhone: A new update may be available. Check for updates and make sure that your iPhone is running the latest version of the iOS software. If not, a new update may resolve this issue. You can easily update your iPhone wirelessly. Start the settings app and go to General > Software Update.

    Disable and enable Cellular: Start the Settings app and go to Cellular and toggle off Cellular Data wait about 30 seconds, and turn it back on.

    Enable and disable Airplane Mode: Start the Settings app and turn on Airplane mode and wait about 30 seconds and turn it off again.

    Reset network settings: Start the settings app and go to General > Settings and then tap Reset Network Settings (you may be asked to type in your passcode). Keep in mind, resetting your network settings will remove your network settings including your Wi-Fi passwords and much more.

    If you have tried all of the above fixes and your iPhone still isn’t showing recent and missed call history, there’s a good chance you may have a hardware problem. You may need to

    contact Apple support.

  • ?
    Lv 7
    4 weeks ago

    how old is your phone? if it's an older model, it may have trouble keeping up.

    if not, contact your phone provider for support.

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