Why didn't Windows start on my computer?
When I try to start my desktop computer, a black screen comes up that reads "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this."
It goes on to give ways to restart:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
It asks that I arrow up & down to highlight my choice - I have tried them all with no luck. The screen briefly shows the Windows XP logo, then the Dell logo and then reverts to the same message described above. Help!!
Is there any chance of getting this computer to work? It is about 8 years old but I would like to at least be able to use it. If I can't get it going, can I retrieve some of the documents & photos in any way? Thanks so much.