i need serious help...can you help me?

Keep calling customer service for a bit, every day is best. If you still can't reach a resolution, I can think of two places you could go (there are almost certainly more). You can try the Better Business Bureau, or you could try your Attorney General's office. Either one would either be able to help you or give you information on your situation. You may end up being able to sue them, but I doubt you're going to want to do that.

You call your card company and file a claim - the card company will reimburse your card and take back the money from the company.

If you sent them a money order, then there is nothing you can do - you are out that cash.

NEVER EVER make a purchase online without using a Visa or Mastercard to help protect you against fraud.

see apart frm sueing them..or whatever what u could do is that ...u must be hving a saved doc..that u shpped with them...or some verification done etc...with that u could take them to the cops as u hve a proff....

secondly, if ur credit card is also showing the amt gone out...u hve the proof...dont wait...take a legal action ...if NERD.COM 'S customer care isnt helping you..

hope it wrks out buddy

the above answers are good....but i got just one question of my own....why did u class this question under "Singles & Dating"?....just wondering...anyway..hope u get ur money back....follow the above people's advice and just go to the police and file a case against them!!

just invoice them for the the money

Sue them

Aniy is right