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Reception site refuses to serve cake?

We are having a sit-down reception through a venue that requires us to use their catering, where the venue provides both the food and the servers. Recently we learned that they will not work with us on the cake. None of their employees will cut it, we cannot use their plates or silverware for the cake, and their servers will not deliver the cake to guests.

Any ideas about how to work around this? My fiance is in love with the venue, so changing it is a last resort. Thanks for all your help.

18 Answers

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  • 1 decade ago
    Favorite Answer

    Is this because you want to use an outside bakery? Will they make a cake for you? This is ridiculous, who has a wedding without cake?? Do they offer a desert table instead? We had a desert room but they still threw in the wedding cake for us, you have to cut cake on your wedding day. Don't back down on that, you'll regret it. Just nicely explain to them that this is a deal breaker so they can either make an exception or you'll be forced to go elsewhere. Make sure you find another venue before you have that conversation though. I changed my venue b/c of some disappointments & had to push the date up almost 3 months & already had my photographer/videograper booked & at first it was a hassle but I'm soooo happy I did. Good Luck.

  • April
    Lv 7
    1 decade ago

    I've actually never heard of a venue doing this before. I have heard of venues making you use their vendors, or charging a cake cutting few--but none of them flat out said that they won't cut it. I know that your fiance is in love with this location, but before you go any further with this you should ask what other limitations there are on the facility. Every place that does weddings knows that the cake is an important part, and for this venue not to recognize that is horrible; especially for their customer service.

    The best advice I could give you would to be to do a search for important questions to ask your reception site. Look over the list of questions and see if you can answer all of them. If you still need more answers than get on the phone with the venue and make sure you clarify all of their rules and regulations. Your fiance might not feel the same way about changing your reception site if he sees that they have all these restrictions on your wedding.

    If after all of that you are still back in the same position then you can do a few things...you can have someone bring paper plates and plastic silverware with them...after you have finished cutting the first piece then that person can cut up the rest of the cake, put it on the paper plates...and perhaps you can get some other members of your bridal party to help pass out the cake.

    Another option would to get a small wedding cake that you can cut, then have sheet cakes in the back that someone can cut up and have ready on the plates ahead of time...

    But honestly, this reception facility doesn't seem like it caters to customer service-you are going to want that; especially the day of the wedding.

    Best of luck...and don't worry; everything always works out the way it is supposed to.

  • Avis B
    Lv 6
    1 decade ago

    READ YOUR CONTRACT . .

    It sounds like you have ordered your cake through an outside source and this is the way your caterer deals with it. We don't cut, we don't plate . . and we don't serve.

    Due to food laws and food preparation rules, your caterer does not want to be responsible for food that was not prepared in their kitchen . . and they have the legal right to protect themselves. There are many venues that will not permit food being brought into their building from an outside source PLUS they want you to buy your wedding cake from them ($$$$$).

    Here's a couple of suggestions . .

    If you have ordered your wedding cake from an outside source then cancel it and take the loss . . and then purchase your wedding cake through the caterer. They cut, they plate, they serve . . and you get lots of pictures!

    Cut your wedding cake at someone's home after the reception.

    True story . . the Bride's Mother made several trays of the Bride's favorite cookies to be served at the wedding reception along with the wedding cake. Neither the Bride nor the Bride's Mother knew that food make in a "home kitchen" could not be brought into the restaurant where the reception was being held. All the trays of cookies had to be removed immediately and put back in the Bride's Mother car. None of the wedding guests saw the cookies. To solve this dilema, the Bride's brother went to a grocery store and got several boxes of small plastic bags. The cookies were put into the small plastic bags and then given to the guests in the parkling lot as they were leaving the reception. After the reception the Bride and Groom read their contract . . "No outside food can be brought into the building."

    Answered by: A Certified wedding specialist / A Professional bridal consultant / A Wedding ceremony officiant

  • 1 decade ago

    As a caterer as well as a cake decorator I've never heard of this. Likely they want you to buy their cake at inflated prices or they are just plain weird. Usually they charge a cake cutting fee to cover plates, forks and the labor. Perhaps the bakery would send a person or two along with plates, napkins & forks if the venue would allow even that... Good Luck jeez that's just weird..

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  • 1 decade ago

    You could order a cake of your choice in advance and pick it up the day before your reception and cut into pieces and box them in Chinese boxes. A rum cake for example would go really great. Your wedding planner or family/friend can hand these out at the tables during the reception. You could even let the flower girl and ring bearer do this (how cute). Don't forget to put a special ribbon or fake rings on the box to commemorate your wedding day. Hope this helps!!!

  • JM
    Lv 6
    1 decade ago

    You have to switch venues. Before you switch tell them that if they don't accommodate your cake they are going to lose your business over this cake problem. That may make them change their mind. If it does make sure you get everything in writing. What kind of place is this anyway? Haven't they ever had a wedding there? This is a red flag. If they are going to give you this much of a hassle over cake I'd find someplace else because they are going to give you more trouble down the line.

  • 1 decade ago

    k that sounds rather ludicrus -but so be it! The venue has no issues with you supplying your own dishes etc and they have to clean that up? I'd suggest having a simple cake, perhaps a sheet cake, and then have someone take over the cutting of the cake after you and your husband have done the first cut, then place the pieces in napkins and you and your groom can then go around and hand out the pieces to your guests, at the same time thanking them for their attendance. Kills two birds with one stone, no need for paper plates or other cutlery, and you can also enlist the help of your wedding party or flower girl/ring bearer to help with carrying the cake if need be. You can get a basket to place the pieces of cake into in the napkins, to help carry the cake around. If need be, do a couple of tables at a time then go back and refill! Or have two baskets, and swap out - enlisting the help of the wedding party to cut the cake for you two.

  • 5 years ago

    i imagine it really is totally as a lot as you! Serving cake at a small reception continues to be suitable, and that i imagine in case you requested the eating position, they could maximum probable enable it. Having a cake is classic and permits you to get those beautiful images of reducing the cake. notwithstanding it also relies upon on the way you look at it. wedding ceremony truffles is also incredibly severe priced and many couples view it as an unnecessary cost. So it purely relies upon on no matter if you spot it as something major to you and your fiance. both determination (ordering cakes or serving cake) might want to be suitable.

  • Anonymous
    1 decade ago

    Switch venues. They obviously aren't putting you first. Why make your big day a hassle? Lots of other places would love to have both you and your money.

    Honestly, what kind of catering service won't serve the guests at a wedding? That's not catering, it's a buffet.

  • Anonymous
    1 decade ago

    What? They are being absolutely stupid! I must be misunderstanding something, sweetie. Will they serve the cake if "They" make the cake instead of you bringing in a cake from another baker? See what kinds of cakes they offer. Or, ask how much they will charge for you to have your own wedding cake served by them. They cannot just refuse to have cake at a wedding. Money talks, dear, ask them what the price is for this.

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