Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Problems with Packard Bell laptop.......?

All this week I have been on my laptop quite a lot and it has been working fine, but today it keeps freezing after 10ish minutes and then either I have to turn it off and then on again or it restarts itself. However, when it restarts itself I think it freezes too because before anything comes up, the screen goes blank so I have to turn it off and on again.

At first the freezing seemed to start whenever I changed to the spanish keyboard (which was working perfectly all throughout this week) but then on the 4th? time it let me use the spanish keyboard for about 5 minutes, before it completely froze again. I left it to rest for about an hour and then I turned it on again but didn't use the spanish keyboard yet it still froze.

Does this mean I have a virus or does my laptop need to be repaired? I started to scan for viruses but of course it restarted itself before any were found. The last virus scan was only 3 days ago and nothing was found, plus I have a firewall.

What can I do?

Update:

I don't think the laptop is that old... I bought it brand new about 13 months ago, it came with Windows Vista Premium, Intel Pentium Dual core processor.....

I have heard the fan going like crazy as it sometimes does, when the laptop restarts itself. But I haven't felt any hot air coming from the slot recently :S I can't see inside it.

4 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    I think you have a cooling problem. Try to free your laptop from any obstruction like putting it on soft surface that could block its ventilation. Check also if the cooling fan is turning well, you can know this after you put it on and physically look at it rollong either fast enough, slowly or not turning at all. You may just replace the cooling fan and you will be ok. I dont think you have virus invection, though it is a possibility.

  • hudlin
    Lv 4
    5 years ago

    a million. Insert the domicile windows XP startup disk into the floppy disk force, or insert the domicile windows XP CD-ROM into the CD-ROM force, and then restart the laptop. click to decide on any recommendations that are required to start the laptop from the CD-ROM force while you're delivered on. 2. while the "Welcome to Setup" reveal screen looks, press R to start the restoration Console. additionally you could reboot into risk-free mode via urgent F8. run anti-virus and create a sparkling consumer and enter with the hot consumer

  • 1 decade ago

    considering packard bell no long makes computers then this is probably old and it sounds like the fans or overheating issue. I would try to sell it off or just put it up if you have info on it you might need, Thanks

    Source(s): 20yrs computer building and networking
  • Anonymous
    1 decade ago

    I think you should bring your laptop to a person who specialises in fixing laptops and desktops for help and advice. good luck! =)

Still have questions? Get your answers by asking now.