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Zac
Lv 4
Zac asked in Computers & InternetHardwareDesktops · 1 decade ago

I need help with my Sony CRX310S CD-RW/DVD Drive, please?

Ok, I have "SONY CDRWDVD CRX310S SCSI" and previously it would recognize CD's (R & RW) and it would recognize DVD's (R & RW) but now, for some reason, it won't recognize DVD's at all!

It still recognizes CD's (R & RW).

Can someone tell me what would be the problem?

My computer specs:

Microsoft Windows Vista™ Home Basic 32BIT

Processor: AMD Athlon™ 64 X2 Dual Core Processor 3600+ 1.90 GHz

RAM: 1.00GB

Dell Dimension E521

1 Answer

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  • 1 decade ago
    Favorite Answer

    Replace the DVD drive or contact Sony's helpline and they will walk you through on how to fix it unless they have to replace it, good luck!

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