Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.
Trending News
Error 815 Please help?
Ok, so I'm trying to figure this out. I'm working with a Dell Inspiron 1525 laptop with vista, when ever i try to direct connect through a dsl line it connects to the network then doesnt allow me to go online. I get error 815. There is no user name and password according to the internet service provider (who i called to make sure), and when i connect directly to other computers the connection works just fine without any passwords or account names.
I have tried turning off the wireless card to see if that had an effect on it but it did not, i still have the same issue. I tried turning the modem off connecting the wire then turning it back on and still it did not work.
Any help would be greatly appreciated.
1 Answer
- IceLv 61 decade agoFavorite Answer
Step 1 – Select the “Start” and “Settings” menu buttons. Then, click the “Control Panel” icon.
Step 2 – Choose the “Classic View” menu option located on the left-hand side of your screen.
Step 3 – Click the “Internet Options” menu button and select the “Connections” choice.
Step 4 – Click the “Never Dial a Connection” menu option followed by the “Apply” and “Ok” buttons.
Step 5 – Restart your computer. While your computer is restarting, reset your DSL modem.
Step 6 – Open your Internet browser and attempt to connect to the Internet.
Step 7 – If your computer fails to connect to the Internet, then check to see if you have a copy of McAfee anti-virus running on your computer. It has been found to sometimes trigger Windows error 815 on computer's running Vista. If you do have McAfee installed, first restart the computer in Windows Safe mode by depressing the “F8” key numerous times during the computer restart. Attempt to connect to the Internet after the computer has restarted.
Step 8 – If your computer fails to connect to the Internet in Windows Safe Mode, then remove the McAfee installation from your computer by opening the “Add/Remove” programs application in the
computer's Control Panel and restart your computer.
Step 9 – If you still cannot connect to the Internet with the computer, contact your Internet Service Provider to report a trouble call on your Internet service.
