If my ISP provides a minimum speed for my broadband and i always clock it way below, can i take action?

It's not entirely up to them what speed you get. You could be downloading from someone who has a slow upload speed.

Never known an ISP give a minimum speed. They only give a possible maximum with no guarantee that you can attain that speed at your location. Check with your provider

You can't sue, but you can complain. BUT, don't confuse actual download speed, which is controlled by the upload speed of the site you are downloading from, with capacity speed. You may have the rated capacity speed.

If they guarantee a minimum speed and you are paying for that and they are not providing it, it's fraud. Talk to them. They may not be able to provide the speed they sold you at your location. In any case ask for your money back or future credit.

There are a number of factors here though.

How far you are fromm the exchange

Time of day

Number of other people in your area using the same connection

How well your computer is running

You can try arguing it with them, but you are unlikely to get anywhere.

in case you interior of your first 12 months then no. it extremely is a legally binding settlement which would be held up in a court docket of regulation. i does not take to plenty observe of your 2nd answer via the way if I have been you. in case you cancel your Direct Debit or in spite of approach you pay via then you definately will finally end up in court docket for any expenditures in touch, plus a CCJ which will heavily impression your credit status for 7 years and you would be listed as a bad debtor. additionally he's erroneous with regard to the quantity you would be chased for. BT will chase you for any volume and any expenditures they incur would be charged to you via the court docket, so he announcing they wont subject is a load of previous cobblers! Coming back on your question. you will possibly stay in a city, yet you are able to still be better than 3 miles from the substitute your linked to. additionally no ADSL broadband velocity is certain. it extremely is listed as to be *as much as eight Mb/s or in spite of and that's the "get out" clause. basically like a custom is timetabled to pass away a station at a definite time yet there is not any assure that it will arrive interior the 1st place not to show pass away on time! Act of God may be extra desirable! Your substitute may be heavily subscribed to subsequently the bandwidth allotted to that substitute ought to be shared out extra. It additionally relies upon on how previous the substitute and how as much as date it extremely is, plus of course the condition of the equipment and the telephone lines. have you ever ask BT to do a line attempt on your telephone line? Are they doing any upgrading or maintenance on your section? maximum of those have contributing impression on your velocity.

If they say the minimum is such and such and your not even getting that, I would sue and do it big time.