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What to do in a "nail salon war"?
Other nail salons are sending their base customers to our nail salon so they can spy on our shop.
What is the best way to deal with this?
Example, a customer walks into our shop and asks for a pedicure. The customer then observes what we do and report back the infos they have to their "masters" in other nail shops.
3 Answers
- Anonymous9 years ago
Nothing you can do, they can do market research, don't you see the adverts on TV by the big supermarkets? ASDA and Tesco constantly do exactly what you are describing and brag about it in their adverts.
